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NEW QUESTION # 321
我們在 ACT 中做什麼 - 來自 PDCA 循環
Answer: B
Explanation:
In the Act phase of the PDCA cycle, the process is reviewed and evaluated based on the results from the Check phase. The actions taken in this phase aim to continually improve the process performance by addressing the root causes of problems, implementing corrective and preventive actions, and updating the process documentation1. References: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) | CQI | IRCA
NEW QUESTION # 322
場景七:Webvue。總部位於日本,是一家專門從事電腦軟體開發、支援和維護的技術公司。 Webvue 提供跨各個技術領域和業務領域的解決方案。其旗艦服務是 CloudWebvue,一個提供儲存、網路和虛擬運算服務的綜合雲端運算平台。專為企業和個人用戶設計。 CloudWebvue 以其靈活性、可擴展性和可靠性而聞名。
Webvue 決定僅將 CloudWebvue 納入其 ISO/IEC 27001 認證範圍。因此,第 1 階段和第 2 階段審計同時進行 Webvue 以其對資產保密的嚴格性而自豪,他們使用適當的加密控制來保護儲存在 CloudWebvue 中的資訊。任何機密級別的每條信息,無論是否供內部使用。受限的或機密的資訊首先用唯一的對應哈希值加密,然後儲存在雲端。肖恩。萊拉,山姆。和 Tin a。 Keith 是 IT 和資訊安全審計團隊中最有經驗的審計員,也是審計團隊的負責人。他的職責包括規劃審計和管理審計團隊。尚實踐生成的。在檢查了 Webvue 的加密政策後,他們得出結論,採訪中獲得的資訊是真實的。然而,由於該策略沒有解決加密金鑰的使用和壽命問題,因此加密金鑰仍在使用中。
依照 Webvue 和認證機構後來達成的協議,審計團隊選擇進行虛擬審計,專門專注於驗證 Webvue 是否符合 ISO/IEC 27001 的控制 8.11 資料屏蔽,以符合認證範圍和審計目標。他們檢查了 CloudWebvue 中保護資料所涉及的流程。重點關注公司如何遵守其政策和監管標準。作為此過程的一部分。審計團隊負責人 Keith 對相關文件和加密金鑰管理程序進行了截圖,以記錄和分析 Webvue 實踐的有效性。
Webvue 使用產生的測試資料用於測試目的。然而,根據與 QA 部門經理的訪談以及該部門使用的程序確定,有時會使用即時系統資料。在這樣的場景中,會產生大量數據,同時產生更準確的結果。測試資料受到保護和控制,這透過 Webvue 人員在審計期間執行的加密過程模擬得到驗證。儘管不在審計範圍之內,但安全培訓部門的不合規情況可能會對審計範圍內的流程產生影響,具體會影響 CloudWebvue 中的資料安全和加密實踐。因此,Keith將此發現納入審計報告中,並告知被審計方。
根據上述情景,回答以下問題:
根據場景 7,審計團隊檢查了 Webvue 的加密策略,以對訪談期間獲得的資訊獲得合理保證。使用了哪種類型的審計程序?
Answer: B
Explanation:
Comprehensive and Detailed In-Depth
B . Correct Answer:
Corroboration is the process of validating verbal statements with documented evidence.
ISO 19011:2018 emphasizes cross-verification of audit evidence to ensure accuracy.
A . Incorrect:
Observation involves witnessing real-time processes, but here, the audit team compared interview data with documentation.
C . Incorrect:
Evaluation assesses compliance with criteria, but corroboration focuses on evidence validation.
Relevant Standard Reference:
ISO 19011:2018 Clause 6.4.7 (Corroboration of Audit Evidence)
NEW QUESTION # 323
您正在一家提供醫療保健服務的住宅療養院進行 ISMS 審核。審核計畫的下一步是驗證業務連續性管理流程的資訊安全性。在審計過程中,您了解到該組織啟動了其中一項業務連續性計劃 (BCP),以確保護理服務在最近的大流行期間繼續進行。您要求服務經理解釋組織如何在業務連續性管理流程中管理資訊安全。
服務經理介紹了針對大流行的護理服務連續性計劃,並將流程總結如下:
停止接納任何新居民。
70%的行政人員和30%的醫護人員將在家工作。
定期對員工進行自我檢測,包括在來辦公室前 1 天提交陰性檢測報告。
安裝 ABC 的醫療保健行動應用程序,追蹤他們的足跡並出示綠色健康狀況二維碼以供現場檢查。
您詢問服務經理,當員工在家工作時,如何防止非相關家庭成員或利害關係人存取居民的個人資料。服務經理無法回答,並建議 IT 安全經理應提供協助。
您想進一步調查其他領域以收集更多審計證據。選擇三個不會出現在您的審核追蹤中的選項。
Answer: B,D,F
Explanation:
According to ISO/IEC 27001:2022 clause 6.1, the organization must establish, implement and maintain an information security risk management process that includes the following activities:
establishing and maintaining information security risk criteria;
ensuring that repeated information security risk assessments produce consistent, valid and comparable results; identifying the information security risks; analyzing the information security risks; evaluating the information security risks; treating the information security risks; accepting the information security risks and the residual information security risks; communicating and consulting with stakeholders throughout the process; monitoring and reviewing the information security risks and the risk treatment plan.
According to control A.5.29, the organization must establish, document, implement and maintain processes, procedures and controls to ensure the required level of continuity for information security during a disruptive situation. The organization must also:
determine its requirements for information security and the continuity of information security management in adverse situations, e.g. during a crisis or disaster; establish, document, implement and maintain processes, procedures and controls to ensure the required level of continuity for information security during an adverse situation; verify the availability of information processing facilities.
Therefore, the following options will not be in your audit trail, as they are not relevant to the information security risk management process or the information security continuity process:
E . Collect more evidence on how the organisation makes sure all staff periodically conduct a positive Covid test (Relevant to control A.7.2). This is not relevant to the information security aspects of business continuity management, as it is related to the health and safety of the staff, not the protection of information assets. Control A.7.2 is about screening of personnel prior to employment, not during employment.
G . Collect more evidence on how the organisation performs a business risk assessment to evaluate how fast the existing residents can be discharged from the nursing home. (Relevant to clause 6). This is not relevant to the information security aspects of business continuity management, as it is related to the operational and financial aspects of the business, not the identification and treatment of information security risks. Clause 6 is about the information security risk management process, not the business risk management process.
H . Collect more evidence on what resources the organisation provides to support the staff working from home. (Relevant to clause 7.1). This is not relevant to the information security aspects of business continuity management, as it is related to the general provision of resources for the ISMS, not the specific processes, procedures and controls to ensure the continuity of information security during a disruptive situation. Clause 7.1 is about determining and providing the resources needed for the establishment, implementation, maintenance and continual improvement of the ISMS, not the resources needed for the staff working from home.
Reference:
ISO/IEC 27001:2022, clauses 6.1, 7.1, and Annex A control A.5.29
[PECB Candidate Handbook ISO/IEC 27001 Lead Auditor], pages 14-15, 17, 22-23 ISO 27001:2022 Annex A Control 5.29 - What's New?
ISO 22301 Business Continuity Management System
NEW QUESTION # 324
您的組織目前正在尋求 ISO/IEC27001:2022 認證。您剛剛獲得內部 ISMS 審核員資格,ICT 經理希望利用您新獲得的知識來協助他設計資訊安全事件管理流程。
他確定了計劃流程中的以下階段,並要求您確認它們應按哪個順序出現。
Answer:
Explanation:
Explanation:
Step 1 = Incident logging Step 2 = Incident categorisation Step 3 = Incident prioritisation Step 4 = Incident assignment Step 5 = Task creation and management Step 6 = SLA management and escalation Step 7 = Incident resolution Step 8 = Incident closure The order of the stages in the information security incident management process should follow a logical sequence that ensures a quick, effective, and orderly response to the incidents, events, and weaknesses. The order should also be consistent with the best practices and guidance provided by ISO/IEC 27001:2022 and ISO
/IEC 27035:2022. Therefore, the following order is suggested:
* Step 1 = Incident logging: This step involves recording the details of the potential incident, event, or weakness, such as the date, time, source, description, impact, and reporter. This step is important to provide a traceable record of the incident and to facilitate the subsequent analysis and response. This step is related to control A.16.1.1 of ISO/IEC 27001:2022, which requires the organization to establish responsibilities and procedures for the management of information security incidents, events, and weaknesses. This step is also related to clause 6.2 of ISO/IEC 27035:2022, which provides guidance on how to log the incidents, events, and weaknesses.
* Step 2 = Incident categorisation: This step involves determining the type and nature of the incident, event, or weakness, such as whether it is a hardware issue, network issue, or software issue. This step is important to classify the incident and to assign it to the appropriate resolver or team. This step is related to control A.16.1.2 of ISO/IEC 27001:2022, which requires the organization to report information security events and weaknesses as quickly as possible through appropriate management channels. This step is also related to clause 6.3 of ISO/IEC 27035:2022, which provides guidance on how to categorize the incidents, events, and weaknesses.
* Step 3 = Incident prioritisation: This step involves assessing the severity and urgency of the incident, event, or weakness, and classifying it as critical, high, medium, or low. This step is important to prioritize the incident and to allocate the necessary resources and time for the response. This step is related to control A.16.1.3 of ISO/IEC 27001:2022, which requires the organization to assess and prioritize information security events and weaknesses in accordance with the defined criteria. This step is also related to clause 6.4 of ISO/IEC 27035:2022, which provides guidance on how to prioritize the incidents, events, and weaknesses.
* Step 4 = Incident assignment: This step involves passing the incident, event, or weakness to the individual or team who is best suited to resolve it, based on their skills, knowledge, and availability.
This step is important to ensure that the incident is handled by the right person or team and to avoid delays or confusion. This step is related to control A.16.1.4 of ISO/IEC 27001:2022, which requires the organization to respond to information security events and weaknesses in a timely manner, according to the agreed procedures. This step is also related to clause 6.5 of ISO/IEC 27035:2022, which provides guidance on how to assign the incidents, events, and weaknesses.
* Step 5 = Task creation and management: This step involves identifying and coordinating the work needed to resolve the incident, event, or weakness, such as performing root cause analysis, testing solutions, implementing changes, and documenting actions. This step is important to ensure that the incident is resolved effectively and efficiently, and that the actions are tracked and controlled. This step is related to control A.16.1.5 of ISO/IEC 27001:2022, which requires the organization to apply lessons learned from information security events and weaknesses to take corrective and preventive actions. This step is also related to clause 6.6 of ISO/IEC 27035:2022, which provides guidance on how to create and manage the tasks for the incidents, events, and weaknesses.
* Step 6 = SLA management and escalation: This step involves ensuring that any service level agreements (SLAs) are adhered to while the resolution is being implemented, and that the incident is escalated to a higher level of authority or support if a breach looks likely or occurs. This step is important to ensure that the incident is resolved within the agreed time frame and quality, and that any deviations or issues are communicated and addressed. This step is related to control A.16.1.6 of ISO
/IEC 27001:2022, which requires the organization to communicate information security events and weaknesses to the relevant internal and external parties, as appropriate. This step is also related to clause 6.7 of ISO/IEC 27035:2022, which provides guidance on how to manage the SLAs and escalations for the incidents, events, and weaknesses.
* Step 7 = Incident resolution: This step involves applying a temporary workaround or a permanent solution to resolve the incident, event, or weakness, and restoring the normal operation of the information and information processing facilities. This step is important to ensure that the incident is resolved completely and satisfactorily, and that the information security is restored to the desired level.
This step is related to control A.16.1.7 of ISO/IEC 27001:2022, which requires the organization to identify the cause of information security events and weaknesses, and to take actions to prevent their recurrence or occurrence. This step is also related to clause 6.8 of ISO/IEC 27035:2022, which provides guidance on how to resolve the incidents, events, and weaknesses.
* Step 8 = Incident closure: This step involves closing the incident, event, or weakness, after verifying that it has been resolved satisfactorily, and that all the actions have been completed and documented.
This step is important to ensure that the incident is formally closed and that no further actions are required. This step is related to control A.16.1.8 of ISO/IEC 27001:2022, which requires the organization to collect evidence and document the information security events and weaknesses, and the actions taken. This step is also related to clause 6.9 of ISO/IEC 27035:2022, which provides guidance on how to close the incidents, events, and weaknesses.
References:
* ISO/IEC 27001:2022, Information technology - Security techniques - Information security management systems - Requirements1
* PECB Candidate Handbook ISO/IEC 27001 Lead Auditor2
* ISO 27001:2022 Lead Auditor - PECB3
* ISO 27001:2022 certified ISMS lead auditor - Jisc4
* ISO/IEC 27001:2022 Lead Auditor Transition Training Course5
* ISO 27001 - Information Security Lead Auditor Course - PwC Training Academy6
* ISO/IEC 27035:2022, Information technology - Security techniques - Information security incident management
NEW QUESTION # 325
您正在國際物流組織的出貨部門進行 ISMS 審核,該組織為當地醫院和政府辦公室等大型組織提供運輸服務。包裹通常包含藥品、生物樣本以及護照和駕駛執照等文件。您注意到公司記錄顯示大量退貨,原因包括標籤地址錯誤,以及在 15% 的情況下,一個包裹的不同地址有兩個或多個標籤。您正在面試運輸經理 (SM)。
您:出貨前檢查過嗎?
SM:任何明顯損壞的物品都會在出貨前由值班人員移除,但利潤微薄,因此實施正式檢查流程並不經濟。
您:退貨後會採取什麼措施?
SM:這些合約大多價值相對較低,因此我們認為,簡單地重新列印標籤並重新發送單一包裹比實施調查更容易、更方便。
您提出不符合項。參考該場景,您希望受審核方在進行後續審核時實施下列哪三項附件 A 控制措施?
Answer: D,E,G
Explanation:
The three Annex A controls that you would expect the auditee to have implemented when you conduct the follow-up audit are:
B . 5.13 Labelling of information
E . 5.34 Privacy and protection of personal identifiable information (PII) G . 6.3 Information security awareness, education, and training B . This control requires the organisation to label information assets in accordance with the information classification scheme, and to handle them accordingly12. This control is relevant for the auditee because it could help them to avoid misaddressing labels and sending parcels to wrong destinations, which could compromise the confidentiality, integrity, and availability of the information assets. By labelling the information assets correctly, the auditee could also ensure that they are delivered to the intended recipients and that they are protected from unauthorized access, use, or disclosure.
E . This control requires the organisation to protect the privacy and the rights of individuals whose personal identifiable information (PII) is processed by the organisation, and to comply with the applicable legal and contractual obligations13. This control is relevant for the auditee because it could help them to prevent the unauthorized use of residents' personal data by a supplier, which could violate the privacy and the rights of the residents and their family members, and expose the auditee to legal and reputational risks. By protecting the PII of the residents and their family members, the auditee could also enhance their trust and satisfaction, and avoid complaints and disputes.
G . This control requires the organisation to ensure that all employees and contractors are aware of the information security policy, their roles and responsibilities, and the relevant information security procedures and controls14. This control is relevant for the auditee because it could help them to improve the information security culture and behaviour of their staff, and to reduce the human errors and negligence that could lead to information security incidents. By providing information security awareness, education, and training to their staff, the auditee could also increase their competence and performance, and ensure the effectiveness and efficiency of the information security processes and controls.
Reference:
1: ISO/IEC 27001:2022 - Information technology - Security techniques - Information security management systems - Requirements, Annex A 2: ISO/IEC 27002:2022 - Information technology - Security techniques - Code of practice for information security controls, clause 8.2.1 3: ISO/IEC 27002:2022 - Information technology - Security techniques - Code of practice for information security controls, clause 18.1.4 4: ISO/IEC 27002:2022 - Information technology - Security techniques - Code of practice for information security controls, clause 7.2.2
NEW QUESTION # 326
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